Hyundai of Anderson SC

Job Title: Service Advisor

Location: Hyundai of Anderson

Job Type: Full-Time

Are you passionate about customer service and automotive care? Do you have a knack for upselling services while ensuring customer satisfaction? If so, we want YOU to join our team as a Service Advisor!

About the Role:

As a Service Advisor, you will be the bridge between customers and our service team, ensuring each customer receives top-tier service and expert recommendations. You will assist customers in understanding their vehicle’s needs, recommend necessary services, and provide a seamless experience from drop-off to pick-up.

Responsibilities:

    •    Greet customers and assess their vehicle service needs.

    •    Provide detailed explanations of recommended maintenance and repair services.

    •    Upsell services based on manufacturer guidelines and customer vehicle history.

    •    Serve as the primary point of contact between the customer and service technicians.

    •    Prepare and present accurate service estimates and invoices.

    •    Keep customers informed on the status of their vehicle throughout the service process.

    •    Ensure all customer concerns are addressed and resolved promptly.

    •    Maintain a high product and service knowledge level to educate customers effectively.

What We Offer:

    •    Competitive pay structure with commission and bonus opportunities.

    •    Ongoing training and career development.

    •    A fast-paced, team-oriented work environment.

    •    Employee discounts on services and vehicles.

    •    Opportunity to grow within the dealership.

What We’re Looking For:

    •    Strong customer service and communication skills.

    •    Ability to upsell services without being pushy.

    •    A problem-solving mindset and attention to detail.

    •    Knowledge of automotive maintenance and repair (training provided).

    •    Experience in service advising or automotive customer service preferred but not required.

    •    Ability to work in a fast-paced, high-volume environment.

If you’re ready to join a dealership that values customer service, integrity, and growth, apply today at Hyundai of Anderson!